micu Terms of Use
We at micu operate a platform that enables members to engage with football markets, live-dealer tables, slot games, and esports tournaments across supported jurisdictions. Our terms define how we structure account access, manage deposits and withdrawals, handle disputes, and enforce compliance with applicable law. These conditions apply to all members who register and verify their identity on our platform.
Our commitment to transparency means we publish these terms in plain language rather than obscure legal jargon. We explain what we require from you, what you can expect from us, and how disputes are resolved. By joining micu, you agree to these conditions and acknowledge that our services are available only where local law permits.
This document covers account opening, deposit and withdrawal rules, bonus eligibility, prohibited conduct, and our jurisdiction-restricted access policy. If you have questions about any of these terms, our support team is available to clarify our practices.
Account Opening and Membership on micu
When you join micu, we require you to provide accurate identification and contact details. Our verification process confirms your legal name, date of birth, and residence address. We conduct this verification to comply with anti-money-laundering regulations and to protect your account from unauthorized access.
You may not open a micu account if you are below the legal age of majority in your jurisdiction, or if you reside in a jurisdiction where our services are prohibited by law. We at micu are responsible for ensuring our members meet these criteria before access is granted. If we discover that you have misrepresented your age or location, we reserve the right to close your account and forfeit any balance.
Your micu account is personal and non-transferable. You agree not to share your login credentials, allow others to use your account, or use multiple accounts to circumvent our policies. If we detect fraudulent account activity—such as login from multiple locations in rapid succession, use of proxy services to mask your location, or attempts to exploit our promotions through duplicate accounts—we will suspend your account pending investigation.
Deposits, Withdrawals, and Our Payment Policy
We at micu accept deposits through eight payment channels: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, and e-wallet. Each channel carries its own minimum deposit and processing timeline. Digital wallets typically process within minutes; bank transfers may take one business day. We publish these timelines clearly before you confirm your deposit.
Deposits made to your micu account are your own funds, held in trust. We do not deduct hidden fees from deposits, though your payment provider may charge transaction fees. Any such fees are disclosed by your provider before you complete the transaction.
- Request a withdrawal. Log into your micu account, navigate to Withdrawals, select your destination payment method, and confirm the amount.
- Verification. Our compliance team reviews your account activity and verifies that your withdrawal is legitimate. This process typically takes one business day.
- Settlement. Once verified, we submit your withdrawal to your chosen payment provider. Settlement to mobile banking, local payment, online payment, e-wallet, or mobile banking typically occurs within hours; bank transfers to local payment, online payment, e-wallet, or mobile banking may take one to two business days.
- Receive your funds. Your payment provider delivers the funds to your account. Any delays beyond our control (such as banking holidays during Idul Fitri, Idul Adha, Imlek, or Nyepi) may extend settlement windows.
We reserve the right to request additional documentation (such as proof of residence or source of funds) before processing a withdrawal. This practice helps us comply with financial regulations and protect member accounts from fraud. We will not process withdrawals to accounts not matching the name on your micu registration.
Bonus Terms and Cashback Eligibility
We at micu offer welcome bonuses, weekly cashback, reload offers, and referral rewards. These promotions carry specific eligibility rules, claim deadlines, and rollover requirements. We publish the full terms of each promotion when it launches.
- Welcome bonus
- Available to new members upon first deposit. Subject to minimum deposit and wagering requirements. Bonuses expire if not claimed within 7 days of eligibility.
- Weekly cashback
- Calculated every Monday based on losses from the prior week. Cashback rates vary by loyalty tier. No claim action is required; cashback is applied automatically.
- Referral rewards
- Credited when your referred friend completes account verification and engages in at least one market activity. Both referrer and referred must have active accounts in good standing.
- Reload offers
- Promotional credits tied to seasonal events or major tournaments. Subject to claim deadlines; expired offers cannot be recovered or transferred.
Bonus funds are subject to terms and conditions unique to each promotion. We do not permit bonus abuse—such as deposit-and-withdraw cycles designed solely to claim bonuses without genuine platform use. If we detect such patterns, we reserve the right to forfeit bonus credits and suspend the account pending review.
Dispute Resolution and Our Commitment to Fairness
If you believe a market outcome was settled incorrectly on micu, you may submit a dispute within 7 days of settlement. We at micu maintain detailed records of all match data, odds, and settlement rules. Our support team will review your dispute using these records and provide a written resolution.
Settlement disputes are resolved based on official match results published by the relevant league or tournament operator. For football markets tied to Liga 1, Piala Indonesia, or Piala AFF, we use the official final score. For live-dealer games, settlement is based on the live studio recording and dealer action. For esports (Mobile Legends, Free Fire, PUBG Mobile), settlement follows official tournament announcements.
If we at micu determine that a settlement error occurred, we will correct your balance immediately and provide notice. If you remain unsatisfied with our resolution, you may escalate to our dispute management team. We will not apply a withdrawal freeze during the dispute process unless we detect fraudulent activity.
Our Policy on Prohibited Conduct
We at micu prohibit certain behaviors to protect our platform and our members. These include: use of bots or automated scripts; collusion between members to manipulate markets; use of VPN or proxy services to mask your true location; sharing of account credentials; attempts to exploit bonus terms through duplicate accounts or rapid deposit-and-withdraw cycles; and use of micu to launder money or transfer funds on behalf of third parties.
If we detect any of these behaviors, we will suspend your account immediately and investigate. Confirmed violations may result in permanent account closure and forfeiture of your balance. We cooperate with law enforcement and financial regulators when required by law.
Our micu platform is provided on an "as is" basis. We do not guarantee that our platform will be error-free, uninterrupted, or accessible at all times. We are not liable for losses resulting from technical issues, third-party payment provider failures, or network outages beyond our control.
Limitation of Liability and Governing Law
These terms are governed by the laws of the jurisdiction where micu is registered. Any disputes arising from your use of micu will be resolved under these laws. You agree to submit to the jurisdiction of the relevant courts and waive any right to dispute their authority.
Our commitment at micu is to operate fairly, transparently, and in compliance with all applicable regulations. If you have questions about these terms or our practices, contact our support team. We are available to clarify our policies and address any concerns about your account or our service.